GIRL SCOUTS of BLACK DIAMOND COUNCIL
TITLE: Chief Operations Officer
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: Director of Membership Services, Director of Volunteerism; Director of Girl Leadership Experience; Director of Research and Evaluation; Director of Community Engagement
PURPOSE: Direct the daily operational activities of the council. Assist the CEO in administering the corporate management plan of the council and supporting the work of the volunteers, and staff. Direct the development and implementation of strategies and tactical plans to ensure the successful growth of the organization. Provide executive management in the absence of the CEO.
MAJOR JOB RESPONSIBILITIES:
- Direct the development and implementation of strategies to ensure extension and retention of members throughout the jurisdiction of the council.
- Direct the development and implementation of a council wide program plan and various program delivery systems designed to meet the needs of girls from diverse communities and backgrounds.
- Supervise and ensure the training, development, and quality of work for all direct report staff.
- Promote Girl Scout visibility in the community. Participate in community activities and organizations on behalf of the council.
- Direct the development and implementation of data gathering systems and ongoing analysis of demographic and membership trends to ensure that accurate and up-to-date information are used to plan and evaluate the council operations.
- Direct the development and delivery of support and management services to volunteers throughout the council’s jurisdiction.
- Provide support services and technical assistance to operational and policy-influencing committees as assigned.
- Assist in serving as liaison with the Board of Directors. Respond to requests for information, arrange for the provision of necessary materials and information.
- Direct the development of inter-agency relations with other United Way agencies, colleges/universities, Boards of Education, Chambers of Commerce and professional organizations to strengthen council educational programs.
- Ensure that council operations are carried out in accordance with corporate and GSUSA policy, as well as applicable federal, state and local laws and regulations.
- Coordinate activities with the Director of Development in the identification, application and development of funding resources.
- Ability to delegate authority and responsibility.
- Ability to manage and supervise employees and volunteers.
- Ability to give and receive information by telephone and in person.
- Ability to clearly communicate verbally and in writing with volunteers, vendors, peers, supervisors, subordinates, and board/committee members in English.
- Ability to travel independently to a variety of locations within the council’s jurisdiction; ability to provide own transportation.
- Ability to plan, organize and prioritize work, while managing multiple deadlines.
- Ability to use sound judgment in decision-making, and to work independently.
- Extensive knowledge of Girl Scout program.
- Demonstrated leadership in recruiting, supervising and motivating the work of volunteers from varied backgrounds.
- Ability to access and develop community resources.
- Ability to work effectively with adults, girls and community groups reflective of the council’s diversity including race, religion, economic status and disability.
- Proven conflict resolution skills.
- Ability to work flexible schedule including evenings and weekends as required.
- Ability to use Microsoft WORD, Internet, Excel, and Outlook with proficiency.
- Understanding and acceptance of the Girl Scout beliefs and principles.
- Bachelor’s degree in related field.
- Minimum of seven years work experience in a related field, preferably youth program administration and development in a non-profit environment.
- Minimum of five years supervisory experience.
EMPLOYEE ROLE IN DEVELOPMENT EFFORTS:
Each employee is a representative of the Girl Scouts of Black Diamond Council. Others form their impressions of GSBDC based, in part, on their interaction with employees. Every personal contact made by a GSBDC employee could be a current or potential donor, thus these impressions can influence donor actions.
Each employee is expected to take an active role in development by being alert to opportunities to identify potential new donors and providing contact information to the Chief Development Officer. On occasion, employees may be asked to participate in site visits and/or follow up calls with the contacts.
EMPLOYEE ROLE IN PLURALISM EFFORTS:
Each employee is responsible for promoting and contributing toward GSBDC’s goal of institutionalizing pluralism by initiating and participating in activities and functions that enhance organizational diversity.
EMPLOYEE ROLE IN AFFIRMATIVE ACTION EFFORTS:
Each employee is responsible for contributing toward GSBDC’s affirmative action plan by ensuring and promoting nondiscrimination in every aspect of Girl Scouting.
FLSA CLASSIFICATION: Exempt, regular full-time
Candidates may apply via US Mail or through email, as outlined below. Deadline to apply is Wednesday, September 17, 2013 but position will remain open until filled.
Interested candidates should forward both their resume and cover letter in MS Word format to: Jobs@BDGSC.org with the job title in the subject line.
US Mail application:
Resumes and cover letters can be mailed to:
Chief Operating Officer Position
Girl Scouts of Black Diamond Council
P.O. Box 507
Charleston, WV 25322-0507
PLEASE APPLY EITHER BY MAIL OR BY EMAIL BUT NOT BY MORE THAN ONE METHOD
ONLY THOSE CANDIDATES WHO ARE INTERVIEWED WILL BE CONTACTED