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A Message From Our President & CEO: New jobs for the Kanawha Valley

The Charleston Area Alliance applauds the recent news that TRG Customer Solutions is creating 130 new jobs and filling 195 vacant positions in three centers throughout the state.

The announcement was made by Gov. Earl Ray Tomblin’s office on Monday. TRG is a leading global business process outsourcing provider of customer management solutions and technologies.

We’re proud that Gov. Tomblin announced another expansion at a successful development that the Alliance helped cultivate 17 years ago.

BIDCO, which was one of the Alliance’s predecessor organizations, assisted the West Virginia Development Office and Bell Atlantic of West Virginia in recruiting TRG to the Charleston area. The Alliance also aided the company in the selection of its current Southridge Business Park location.

The 24,911-square-foot first facility opened in 1996 and was the first company to locate in the business park. Though the company has changed hands, we like it when our projects bear fruit for decades. Over the years, TRG has added hundreds of new jobs and further expanded its facility.

TRG boasts a broad knowledge of several industry sectors, including the automotive, health care, insurance, pharmaceutical and retail sectors. It offers voice and non-voice communications, along with data analysis. The company’s technological capabilities include intelligent call mapping, emotional response management and universal agent contact.

We are proud of this project and are proud of the many years we have worked with TRG. The Alliance is encouraged by its continued growth and investment in the Charleston area. It’s yet another step in creating a more vibrant community and prosperous economy.

Until next time,

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